Payment Policy
Payment Policy
At Aureliusnco, we aim to provide a smooth, convenient, and secure checkout experience. This Payment Policy explains the payment methods available on our website, how payments are processed, and how we handle payment-related inquiries.
Payment Methods We Accept
Aureliusnco accepts online payments through the payment methods available at checkout. Depending on availability, these may include eligible credit cards, debit cards, and other payment options supported by our active payment gateway.
Customers can review the available payment methods during checkout before completing their purchase.
Payment Processing
Payments are processed through our active payment gateway and its supported payment processing systems.
When placing an order, customers must provide the required payment information and complete any verification steps requested by the payment provider. An order may be subject to payment authorization or verification before it can be processed.
Orders will be processed once the payment has been successfully authorized or confirmed, as applicable.
Pricing and Currency
- All prices are displayed in United States Dollars (USD) unless otherwise stated.
- Product prices may change without prior notice. Price changes will not affect confirmed orders, subject to applicable law.
- Applicable taxes and shipping charges, where required, will be displayed during checkout.
- Your bank or payment provider may apply additional fees, foreign transaction charges, or currency conversion fees. These charges are the customer's responsibility.
Order Confirmation
After placing an order, customers should receive an order confirmation email containing the relevant order details.
Please review your order confirmation carefully. If any information is incorrect, contact our customer support team as soon as possible.
An order confirmation does not necessarily mean that an order has shipped. Order processing and shipment are subject to successful payment verification and product availability.
Payment Security
Aureliusnco uses Shopify's checkout and its configured payment processing services to facilitate online transactions.
Payment information is handled through the applicable payment processing systems. Customers should keep their account credentials and banking information confidential and should never share passwords, PINs, or one-time verification codes with anyone claiming to represent Aureliusnco.
Failed, Declined, or Pending Payments
If a payment fails, is declined, or remains pending, customers should:
- Verify that the payment details entered are correct.
- Confirm with their bank or payment provider that the transaction was not declined or restricted.
- Complete any additional verification requested during checkout.
- Contact our customer support team if the issue continues.
Orders with unsuccessful or unconfirmed payments may remain unprocessed until the payment issue is resolved.
Fraud Prevention and Order Verification
To help protect customers and our business, Aureliusnco may review transactions that appear suspicious or require additional verification.
Orders may be delayed, declined, or canceled where payment authorization cannot be obtained or a transaction cannot be reasonably verified, subject to applicable law. If an order is canceled after a payment has been captured, any applicable refund will be handled in accordance with our Return and Refund Policy.
Refunds and Payment Reversals
Approved refunds will be handled in accordance with our Return and Refund Policy.
Where applicable, refunds will generally be issued to the original payment method used for the purchase. The time it takes for a refund to appear in a customer's account depends on the payment provider and the customer's bank.
For assistance with a refund or payment-related concern, contact us using the details below.
Online Store Information
Aureliusnco operates as an online store. Orders must be placed through our website and will be shipped to the delivery address provided during checkout.
We do not currently offer in-person shopping, showroom visits, or local order pickup.
Contact Information
Business Name: Aureliusnco
Email: support@aureliusnco.com
Phone: +1 (786) 496-0230
Business Hours: Monday–Friday, 09:00 AM – 05:00 PM ET
Mailing Address: 444 NW 1st Ave, Fort Lauderdale Florida 33301, United States
For questions about payments, orders, refunds, or checkout issues, please contact our customer support team.